"The crème de la crème of all leadership traits: empathy"...  Read Janice Gassam in Empathy: The Key To A Diverse And Inclusive Workplace   

Do you remember when Theresa May got a fake P45 from a prankster? Lord, that was exactly a YEAAAR ago from today! (Please don't assume that I approve of the act or the approach...) https://www.youtube.com/watch?v=yB9pN0H7saA

In 2015, I have the had the pleasure and honour to take part in the Vaughan Town in Spain, near Madrid. It was an amasing experience I'd never forget. I volunteered to help Spaniards I did not know to dare speak in English. When I arrived, everyone was a total...

Do you trust your coworkers? Would you consider some of them friends? And, do they really have your best interest in mind? I thought you'd like this: http://www.forbes.com/sites/davidsturt/2018/10/10/5-ways-to-build-a-successful-friendship-at-work/ 5 Ways To Build A...

As a manager, a central part of your job is to train and develop people. This includes people who want to move into leadership roles, similar to yours, one day. When you take on the mindset of a trainer — instead of a manager delegating work — you will naturally look...

If not the first and most important, one of the foremost traits of leaders is empathy...  How do you increase the empathy level of your staff? One study hints that encouraging them to volunteer and mentor other staff might greatly increase their sense of...